Privacy Statement
Welcome to Zagroda Alpakoterapii. We are committed to protecting your personal data and respecting your privacy.
This Privacy Statement explains how we collect, handle, and protect your personal data, how we use this information, and what rights you have regarding your personal data.
By using our website and services, you consent to the collection and use of your information as described in this Privacy Statement.
Meta Web Crawlers
Our website is crawled by Meta's web crawlers for various purposes, including:
- FacebookExternalHit - for processing content shared on Meta platforms (Facebook, Instagram, Messenger)
- Meta-ExternalAgent - for AI model training and product improvement
- Meta-ExternalFetcher - for user-initiated content fetching
These crawlers may collect information such as:
- Website content and structure
- Open Graph properties
- Thumbnails and metadata
- Shared content and links
For security and integrity purposes, some Meta crawlers may bypass standard access restrictions when performing security checks or verifying content.
Technical Requirements
To ensure proper functionality with Meta platforms, our website:
- Uses gzip and deflate compression for efficient data transfer
- Places all Open Graph properties within the first 1 MB of content
- Ensures content is quickly accessible for crawler requests
- Properly handles range-based content requests
- Maintains an allowlist of Meta crawler user agents and IP addresses
Who we are?
Our website address is: www.zagrodaalpakoterapii.com
Facebook Messenger Bot Data
When you interact with our Facebook Messenger bot, we collect and process:
- Messages you send to our bot
- Your public Facebook profile information
- Information necessary for bookings and customer service
We use this information to:
- Respond to your inquiries
- Process your bookings
- Improve our services
- Provide customer support
What personal data we collect and why we collect it
Contact forms
For customers wanting to book rooms or activities we will collect information to enable us to contact you and where applicable to pay for the room. For those users that have chosen to receive communications from us we will often use the information supplied within marketing or general communication campaigns.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not share your data with any third parties except as necessary to provide our services through Facebook Messenger. Your messages and information are processed in accordance with Facebook's data policies and our service requirements.
How long we retain your data
For users completing a booking or enquiry we will keep your information for the purposes of that transaction only. We will typically archive information within 3 years of any booking or enquiry. For Messenger bot interactions, messages and related data are retained for up to 3 years.
How to request data deletion
You can request deletion of your data by:
- Emailing us at admin@zagrodaalpakoterapii.com
- Using our contact form
- Messaging us directly through Facebook Messenger
What rights you have over your data
If you have made an enquiry or booking on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our contact information
Our contact email address is admin@zagrodaalpakoterapii.com